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useLodger · Africa-first hospitality SaaS · © 2026

Cookie policy

UseLodger
Legal

Cookie Policy

Effective: 1 June 2026Last updated: 13 October 2026
Privacy Policy →

What are cookies?

Short version: UseLodger uses only the cookies it needs to function. There are no advertising cookies, no third-party tracking pixels, and no data sold to anyone.

Cookies are small text files stored on your device when you visit a website. They help websites remember who you are, what you prefer, and how you use the platform. Some cookies are essential for the site to work at all. Others are optional and serve performance or analytics purposes.

UseLodger uses a minimal set of cookies. Because we do not run advertising, this list is significantly shorter than most platforms you encounter.

Cookies we use

The following is the complete list of cookies set by UseLodger:

Cookie nameCategoryPurposeDurationProvider
auth_tokenNecessaryStores your JWT login token to keep you authenticated7 daysUseLodger
refresh_tokenNecessaryAllows your session to be refreshed without re-logging in30 daysUseLodger
email_verifiedNecessaryRemembers your email verification status7 daysUseLodger
hotel-authNecessaryZustand auth store — user profile cached in localStorageSessionUseLodger
ul_cookie_consentNecessaryStores your cookie consent preferences1 yearUseLodger
ul_themeFunctionalRemembers your light/dark mode preference1 yearUseLodger
ul_langFunctionalRemembers your language preference1 yearUseLodger
ul_session_idAnalyticsAnonymous session identifier — no personal data, used for usage stats30 daysUseLodger
ph_*_posthogAnalyticsAnonymous distinct ID for product-usage analytics (page views, clicks) — no advertising use, no session recording1 yearPostHog

Cookie categories

Strictly necessary

These cookies are required for the platform to function. They handle authentication, session management, and consent recording. You cannot disable these cookies — without them, you cannot log in or use the platform.

  • auth_token — your login stays active between page loads
  • refresh_token — you don't get logged out during a working session
  • email_verified — the platform knows your email is confirmed
  • ul_cookie_consent — your cookie choice is remembered

Functional

Functional cookies remember your preferences to improve your experience. They are enabled by default but can be disabled in Cookie Preferences.

  • ul_theme — if you switch to dark mode, it stays dark next visit
  • ul_lang — your chosen language is remembered

Analytics

Analytics cookies help us understand how the platform is used so we can improve it. All data is anonymised — we cannot identify individual users from analytics data. Analytics is disabled by default and requires your opt-in consent.

  • ul_session_id — an anonymous identifier for a browsing session, data retained 30 days then deleted
  • ph_*_posthog — PostHog's anonymous distinct ID, same opt-in and anonymity guarantees
  • No cross-site tracking
  • No session recording or screen playback
  • No personal data transmitted to analytics systems

Third-party cookies

UseLodger does not place third-party advertising or tracking cookies. The following third-party services may set their own cookies in limited circumstances:

Paystack

When you make a payment, Paystack's payment page may set session cookies for fraud prevention

Paystack Privacy Policy →

Firebase / Google

Firebase may set cookies related to push notification subscription state

Firebase / Google Privacy Policy →

PostHog

Anonymized product-usage analytics (page views, clicks, device type) — only runs if you opt in under Analytics below. No advertising use, no session recording, and we never call its identify feature, so it cannot link activity to your account

PostHog Privacy Policy →
UseLodger has no relationship with advertising networks. We do not use Google Analytics, Meta Pixel, Hotjar, or any other advertising or session-recording tracking service. PostHog, disclosed above, is the one analytics service we use — strictly opt-in, strictly anonymized, never used for advertising.

Managing your preferences

Through UseLodger

You can change your cookie preferences at any time using the Cookie Preferences panel:

Or click "Manage cookies" in the footer of any page.

Through your browser

You can also control cookies through your browser settings. Note that disabling necessary cookies will prevent you from logging in:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Policy updates

When we add new cookies or change how existing cookies work, we will:

  • Update the 'Last updated' date on this page
  • Increment the cookie policy version number
  • Re-show the consent banner to all users when the version changes
  • Email registered users if the changes are material

Questions? Email hello@uselodger.com

Questions about this policy? hello@uselodger.com

Privacy Policy →

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