Everything your property needs.
Nothing it doesn't.
UseLodger gives hotel owners, landlords, restaurants, retailers and logistics operators one platform to run every part of the business — from front desk to finance, payroll to marketplace orders.
Every feature, at a glance
86+ features across 13 modules. Search or filter by category.
Showing 86 of 86 features
Multi-property portfolio
Property ManagementManage unlimited properties under one account with their own rooms, staff, and settings.
Cloudinary media pipeline
Property ManagementDrag-and-drop photos and video processed in the background and served via global CDN.
Auto QR code generation
Property ManagementEvery property gets a unique QR code auto-generated and saved to Cloudinary.
Verified & featured badges
Property ManagementAdmin-verified properties earn a trust badge. Featured properties appear at the top of search.
Public listing pages
Property ManagementEach property gets a clean public page with gallery, map, reviews, and live booking widget.
Search & discovery
Property ManagementGuests find properties by city, type, amenity, or price — powered by Meilisearch.
Location & map
Property ManagementOpenStreetMap shows your property with GPS coordinates and distance from the guest.
Blackout date management
Property ManagementBlock dates, prevent overbooking, and manage availability from an admin calendar.
Room status board
Room ManagementKanban view: available, occupied, housekeeping, maintenance, reserved.
Room type templates
Room ManagementDefine Deluxe, Standard, Suite templates. Physical rooms inherit their pricing and amenities.
Housekeeping dashboard
Room ManagementCleaning queue for housekeeping staff with auto-refresh and task completion flow.
Room photos & video
Room ManagementEach room has its own gallery and video uploaded to Cloudinary via background jobs.
Maintenance tracking
Room ManagementLog maintenance requests per room, assign technicians, and track resolution.
Auto room assignment
Room ManagementBooking service auto-allocates the best available physical room at check-in.
Digital access codes
Room ManagementA fresh 6-digit code is generated per stay at check-in and cleared at check-out — key it into any keypad lock or share it with the guest.
Instant & request bookings
Bookings & ReservationsConfigure per property — instant confirm for shortlets, request-to-book for boutique hotels.
Booking calendar
Bookings & ReservationsVisual calendar of all bookings, arrivals, and departures with per-room view.
Auto PDF invoice generation
Bookings & ReservationsEach booking generates a downloadable PDF invoice with charges, discount, VAT, and service fees.
Paystack & Flutterwave
Bookings & ReservationsCard, USSD, bank transfer, mobile money. Pay-on-arrival also supported.
Automatic host payouts
Bookings & ReservationsThe guest pays once — the host's share settles to their own bank account in the same transaction, automatically. No invoicing, no manual transfers, no waiting.
Cancellation & refunds
Bookings & ReservationsFlexible, moderate, strict, or non-refundable policies with auto-calculated refunds.
Digital check-in / check-out
Bookings & ReservationsStaff perform digital check-in. Room status auto-updates throughout the process.
Today's arrivals & departures
Bookings & ReservationsReception sees exactly who's arriving and leaving today with room and guest details.
Post-stay guest reviews
Bookings & ReservationsGuests are prompted for reviews after checkout. Ratings update the property score.
Menu management
Restaurant & F&BAdd, edit, and toggle availability of menu items per restaurant with rich descriptions.
Real-time order queue
Restaurant & F&BOrders flow from guest to kitchen. Status: pending → preparing → ready → served.
QR table ordering
Restaurant & F&BEach table has a unique QR code. Guests scan and order directly from their phone.
Table reservations
Restaurant & F&BGuests pre-book tables. Front desk sees all reservations by date and time.
Inventory integration
Restaurant & F&BMenu items link to ingredients. Orders auto-decrement stock levels.
F&B revenue reporting
Restaurant & F&BRevenue by category, best-sellers, and table utilisation reports.
Finance dashboard
Finance & AccountingRevenue, occupancy, outstanding payments, and expenses — updated in real time.
Account management
Finance & AccountingMaintain cash, bank, and POS accounts with journal entries and balance tracking.
Expense tracking
Finance & AccountingLog and categorise expenses. Approve with full audit trail.
Revenue reports
Finance & AccountingDaily, weekly, monthly revenue by source — rooms, restaurant, extras, and services.
Profit & loss statement
Finance & AccountingAutomated P&L with revenue, COGS, and net profit, updated in real time.
Payment reconciliation
Finance & AccountingPaystack and Flutterwave webhooks automatically reconcile payments to bookings.
PDF invoices
Finance & AccountingItemized PDF invoices auto-generated and downloadable for every booking and extra service.
7.5% VAT compliance
Finance & AccountingNigerian VAT applied automatically on applicable transactions.
Referral rewards, tracked automatically
Finance & AccountingEvery user gets a shareable referral code. Both sides get credited to their wallet the moment a referred user completes their first paid booking — no manual approval.
Built-in support ticketing
Finance & AccountingGuests and hosts raise support tickets from inside the app and track every reply — no separate email thread to lose track of.
12 role types
Staff ManagementOwner, branch manager, property manager, receptionist, housekeeping, accountant, driver, and more.
Digital clock-in / out
Staff ManagementStaff clock in and out digitally. Full attendance history with timestamps.
Shift scheduling
Staff ManagementCreate and assign shifts. Staff see their schedule. Managers see coverage.
Task assignment
Staff ManagementAssign housekeeping, maintenance, and operational tasks with deadlines.
QR attendance
Staff ManagementDaily QR codes for staff to scan on arrival — no hardware devices needed.
Performance reports
Staff ManagementTask completion rates, attendance, and productivity per staff member.
AI chat assistant
AI & Smart FeaturesAsk anything about your operation — occupancy, revenue, staff — and get instant answers.
Smart pricing suggestions
AI & Smart FeaturesAI recommends nightly rate adjustments based on your own booking demand, weekday, and seasonal patterns.
Guest recommendations
AI & Smart FeaturesPersonalised property and room recommendations based on guest history.
Booking risk flags
AI & Smart FeaturesAI reviews account age, payment patterns, and accounts sharing a login IP to flag bookings worth a second look.
Operational summary
AI & Smart FeaturesDaily AI-generated summaries of your operation — what's working, what needs attention.
Review analysis
AI & Smart FeaturesAI surfaces sentiment trends and actionable improvements from guest reviews.
Multi-department stock
InventoryF&B, housekeeping, maintenance, and reception all tracked in one inventory system.
Low stock alerts
InventoryNotifications when items fall below reorder threshold. Never run short on essentials.
Purchase orders
InventoryCreate and track POs. Receiving a delivery auto-updates stock levels.
Ingredient auto-deduction
InventoryMenu orders auto-decrement linked ingredients keeping stock always accurate.
Consumption reports
InventorySpot waste, theft, and procurement opportunities with period-by-period analysis.
Public storefront
Marketplace & CommerceOpt any business into the shared marketplace at /store — searchable by city and category.
Product catalog
Marketplace & CommercePublish products with pricing, categories, and stock — the same inventory system every module shares.
Orders & quotations
Marketplace & CommerceCustomers order directly or request a quote first — configurable per business.
Owner-configurable payment
Marketplace & CommerceEach business chooses how it gets paid, without forcing every vertical through one checkout shape.
Commerce settings
Marketplace & CommerceToggle marketplace visibility, fulfilment method, and business-specific rules per property.
Driver onboarding & verification
Logistics & DeliveryDrivers register vehicle details and go through document verification before accepting rides.
Live location tracking
Logistics & DeliveryReal-time driver location over WebSocket (Reverb) — riders see exactly where their driver is.
Ride & delivery requests
Logistics & DeliveryGuests request a ride or delivery directly from a property page; drivers accept and update status live.
Trip history & ratings
Logistics & DeliveryEvery completed trip is rated, building a driver's track record over time.
Units & tenants
Landlord & Estate ManagementTrack every unit's occupancy and tenant details separately from short-stay rooms.
Leases & rent payments
Landlord & Estate ManagementDigital lease records with rent due dates, payment history, and automatic reminders.
Maintenance requests
Landlord & Estate ManagementTenants raise maintenance requests; estate staff track them through to resolution.
Gate & security
Landlord & Estate ManagementVisitor logs and gate management for estates with controlled access.
Notices, meetings & community voting
Landlord & Estate ManagementBroadcast notices, schedule community meetings, and run resident polls from one place.
Landlord financial reports
Landlord & Estate ManagementRent collected, outstanding balances, and expenses — reported separately from hotel finances.
Configurable payroll engine
Workforce & HRPay components (allowances, deductions, bonuses) are configured per tenant, not hardcoded to one country's tax rules.
Leave management
Workforce & HRLeave types, automatic monthly accrual, and a full request-and-approval workflow.
Performance reviews
Workforce & HRGoals, manager reviews, and self-reviews — every review kept as permanent history, not overwritten.
Training & assets
Workforce & HRTrack training completions and certification expiry, plus company assets issued to staff.
Recruitment pipeline
Workforce & HRJob openings, applicants, interviews, and offer letters in one place.
HR & workforce reports
Workforce & HRHeadcount, payroll cost, and attendance trends — reported alongside your other business analytics.
NIN identity verification
Security & ComplianceHosts verify their National Identification Number against real government records before they can list a property — not a self-reported checkbox.
JWT authentication
Security & ComplianceStateless JWT with refresh tokens, 7-day expiry, and per-device session management.
Two-factor authentication
Security & ComplianceGoogle Authenticator TOTP 2FA. Staff enable, confirm, and disable securely.
Full audit logs
Security & ComplianceEvery change logged with user, timestamp, IP, and before/after values — including every time an admin looks up a user's identity data.
Automated threat detection
Security & ComplianceRepeated failed logins against one account are detected automatically and flagged to platform admins in real time.
NDPR compliance
Security & ComplianceNigeria Data Protection Regulation compliance across all data handling.
Multi-tenant isolation
Security & ComplianceEach property business is a separate tenant. Zero data crossover between clients.
Session management
Security & ComplianceView all active sessions, revoke specific devices, or log out everywhere at once.
List, manage & publish your properties
Multi-property support with media, verification, QR codes and full listing management from one place.
Best for
Multi-property portfolio
Manage unlimited properties under one account with their own rooms, staff, and settings.
Cloudinary media pipeline
Drag-and-drop photos and video processed in the background and served via global CDN.
Auto QR code generation
Every property gets a unique QR code auto-generated and saved to Cloudinary.
Verified & featured badges
Admin-verified properties earn a trust badge. Featured properties appear at the top of search.
Public listing pages
Each property gets a clean public page with gallery, map, reviews, and live booking widget.
Search & discovery
Guests find properties by city, type, amenity, or price — powered by Meilisearch.
Location & map
OpenStreetMap shows your property with GPS coordinates and distance from the guest.
Blackout date management
Block dates, prevent overbooking, and manage availability from an admin calendar.
Real-time visibility into every room
Know the exact status of every room — available, occupied, cleaning, or under maintenance — at a glance.
Best for
Room status board
Kanban view: available, occupied, housekeeping, maintenance, reserved.
Room type templates
Define Deluxe, Standard, Suite templates. Physical rooms inherit their pricing and amenities.
Housekeeping dashboard
Cleaning queue for housekeeping staff with auto-refresh and task completion flow.
Room photos & video
Each room has its own gallery and video uploaded to Cloudinary via background jobs.
Maintenance tracking
Log maintenance requests per room, assign technicians, and track resolution.
Auto room assignment
Booking service auto-allocates the best available physical room at check-in.
Digital access codes
A fresh 6-digit code is generated per stay at check-in and cleared at check-out — key it into any keypad lock or share it with the guest.
From search to check-out, fully handled
Instant and request-based bookings with automated confirmation, invoicing, and guest notifications.
Best for
Instant & request bookings
Configure per property — instant confirm for shortlets, request-to-book for boutique hotels.
Booking calendar
Visual calendar of all bookings, arrivals, and departures with per-room view.
Auto PDF invoice generation
Each booking generates a downloadable PDF invoice with charges, discount, VAT, and service fees.
Paystack & Flutterwave
Card, USSD, bank transfer, mobile money. Pay-on-arrival also supported.
Automatic host payouts
The guest pays once — the host's share settles to their own bank account in the same transaction, automatically. No invoicing, no manual transfers, no waiting.
Cancellation & refunds
Flexible, moderate, strict, or non-refundable policies with auto-calculated refunds.
Digital check-in / check-out
Staff perform digital check-in. Room status auto-updates throughout the process.
Today's arrivals & departures
Reception sees exactly who's arriving and leaving today with room and guest details.
Post-stay guest reviews
Guests are prompted for reviews after checkout. Ratings update the property score.
Run your restaurant from the same platform
Menu management, table orders, QR ordering, and reservations all connected to your hotel.
Best for
Menu management
Add, edit, and toggle availability of menu items per restaurant with rich descriptions.
Real-time order queue
Orders flow from guest to kitchen. Status: pending → preparing → ready → served.
QR table ordering
Each table has a unique QR code. Guests scan and order directly from their phone.
Table reservations
Guests pre-book tables. Front desk sees all reservations by date and time.
Inventory integration
Menu items link to ingredients. Orders auto-decrement stock levels.
F&B revenue reporting
Revenue by category, best-sellers, and table utilisation reports.
Complete financial visibility in naira
Every kobo tracked — revenue, expenses, VAT, and profit — with Nigerian accounting built in.
Best for
Finance dashboard
Revenue, occupancy, outstanding payments, and expenses — updated in real time.
Account management
Maintain cash, bank, and POS accounts with journal entries and balance tracking.
Expense tracking
Log and categorise expenses. Approve with full audit trail.
Revenue reports
Daily, weekly, monthly revenue by source — rooms, restaurant, extras, and services.
Profit & loss statement
Automated P&L with revenue, COGS, and net profit, updated in real time.
Payment reconciliation
Paystack and Flutterwave webhooks automatically reconcile payments to bookings.
PDF invoices
Itemized PDF invoices auto-generated and downloadable for every booking and extra service.
7.5% VAT compliance
Nigerian VAT applied automatically on applicable transactions.
Referral rewards, tracked automatically
Every user gets a shareable referral code. Both sides get credited to their wallet the moment a referred user completes their first paid booking — no manual approval.
Built-in support ticketing
Guests and hosts raise support tickets from inside the app and track every reply — no separate email thread to lose track of.
Your entire team, one place
Receptionist to housekeeper to accountant — assign roles, track attendance, and schedule shifts.
Best for
12 role types
Owner, branch manager, property manager, receptionist, housekeeping, accountant, driver, and more.
Digital clock-in / out
Staff clock in and out digitally. Full attendance history with timestamps.
Shift scheduling
Create and assign shifts. Staff see their schedule. Managers see coverage.
Task assignment
Assign housekeeping, maintenance, and operational tasks with deadlines.
QR attendance
Daily QR codes for staff to scan on arrival — no hardware devices needed.
Performance reports
Task completion rates, attendance, and productivity per staff member.
Let AI handle what runs on data
Demand-based pricing suggestions, booking risk flags, operational summaries, and a conversational AI assistant powered by Claude.
Best for
AI chat assistant
Ask anything about your operation — occupancy, revenue, staff — and get instant answers.
Smart pricing suggestions
AI recommends nightly rate adjustments based on your own booking demand, weekday, and seasonal patterns.
Guest recommendations
Personalised property and room recommendations based on guest history.
Booking risk flags
AI reviews account age, payment patterns, and accounts sharing a login IP to flag bookings worth a second look.
Operational summary
Daily AI-generated summaries of your operation — what's working, what needs attention.
Review analysis
AI surfaces sentiment trends and actionable improvements from guest reviews.
Never run out of what matters
Track stock, get low-stock alerts, and manage purchase orders for every department.
Best for
Multi-department stock
F&B, housekeeping, maintenance, and reception all tracked in one inventory system.
Low stock alerts
Notifications when items fall below reorder threshold. Never run short on essentials.
Purchase orders
Create and track POs. Receiving a delivery auto-updates stock levels.
Ingredient auto-deduction
Menu orders auto-decrement linked ingredients keeping stock always accurate.
Consumption reports
Spot waste, theft, and procurement opportunities with period-by-period analysis.
Sell products and services, not just rooms
Grocery stores, retailers, pharmacies, and suppliers run a real storefront — products, orders, quotations, and owner-configurable payment — on the same account as your properties.
Best for
Public storefront
Opt any business into the shared marketplace at /store — searchable by city and category.
Product catalog
Publish products with pricing, categories, and stock — the same inventory system every module shares.
Orders & quotations
Customers order directly or request a quote first — configurable per business.
Owner-configurable payment
Each business chooses how it gets paid, without forcing every vertical through one checkout shape.
Commerce settings
Toggle marketplace visibility, fulfilment method, and business-specific rules per property.
Rides and deliveries, tracked live
Onboard drivers, dispatch ride and delivery requests, and give guests live tracking — connected to the same properties they're already booking.
Best for
Driver onboarding & verification
Drivers register vehicle details and go through document verification before accepting rides.
Live location tracking
Real-time driver location over WebSocket (Reverb) — riders see exactly where their driver is.
Ride & delivery requests
Guests request a ride or delivery directly from a property page; drivers accept and update status live.
Trip history & ratings
Every completed trip is rated, building a driver's track record over time.
Run long-term rentals alongside short stays
Units, tenants, leases, and rent collection — a full landlord back office that runs independently of (but on the same account as) your hotel or shortlet operation.
Best for
Units & tenants
Track every unit's occupancy and tenant details separately from short-stay rooms.
Leases & rent payments
Digital lease records with rent due dates, payment history, and automatic reminders.
Maintenance requests
Tenants raise maintenance requests; estate staff track them through to resolution.
Gate & security
Visitor logs and gate management for estates with controlled access.
Notices, meetings & community voting
Broadcast notices, schedule community meetings, and run resident polls from one place.
Landlord financial reports
Rent collected, outstanding balances, and expenses — reported separately from hotel finances.
Payroll, leave and performance — properly
A full HR system, not a staff list: configurable payroll runs, leave accrual, performance reviews, training records, and recruitment — usable by any business type on the platform, not just hotels.
Best for
Configurable payroll engine
Pay components (allowances, deductions, bonuses) are configured per tenant, not hardcoded to one country's tax rules.
Leave management
Leave types, automatic monthly accrual, and a full request-and-approval workflow.
Performance reviews
Goals, manager reviews, and self-reviews — every review kept as permanent history, not overwritten.
Training & assets
Track training completions and certification expiry, plus company assets issued to staff.
Recruitment pipeline
Job openings, applicants, interviews, and offer letters in one place.
HR & workforce reports
Headcount, payroll cost, and attendance trends — reported alongside your other business analytics.
Enterprise-grade security, Africa-ready
Government ID verification, 2FA, JWT auth, audit logs, NDPR compliance, and multi-tenant data isolation built from day one.
Best for
NIN identity verification
Hosts verify their National Identification Number against real government records before they can list a property — not a self-reported checkbox.
JWT authentication
Stateless JWT with refresh tokens, 7-day expiry, and per-device session management.
Two-factor authentication
Google Authenticator TOTP 2FA. Staff enable, confirm, and disable securely.
Full audit logs
Every change logged with user, timestamp, IP, and before/after values — including every time an admin looks up a user's identity data.
Automated threat detection
Repeated failed logins against one account are detected automatically and flagged to platform admins in real time.
NDPR compliance
Nigeria Data Protection Regulation compliance across all data handling.
Multi-tenant isolation
Each property business is a separate tenant. Zero data crossover between clients.
Session management
View all active sessions, revoke specific devices, or log out everywhere at once.
Built for every operator
Who uses UseLodger?
Whether you manage one guesthouse or a portfolio of shortlets, UseLodger scales to your operation.
Hotels & Resorts
Run your full hotel operation
Front desk, housekeeping, restaurant, finance, staff scheduling, and guest management — everything a hotel needs in one platform.
Shortlet Operators
Automate your shortlet portfolio
List multiple apartments, accept instant bookings, collect Paystack payments, and let the system handle confirmations, reminders, and guest comms.
Property Managers
Every unit from one dashboard
Multi-property oversight, housekeeping queues, maintenance logs, and real-time occupancy — built for managers running multiple sites.
Apartment Owners
Your spare apartment, earning
List temporarily or permanently, set your own rates, manage bookings without an agency, and get paid directly — full control.
Guesthouses & B&Bs
Professional tools, boutique feel
Smart check-in, QR menus, automated receipts, and a review system that builds your reputation over time.
Integrations
Built on the tools you already trust
UseLodger integrates with best-in-class services — no duct tape, no workarounds.
Paystack
Nigerian payment gateway
Flutterwave
Pan-African payments
Cloudinary
Media storage & CDN
KudiSMS
Nigerian SMS provider
Google 2FA
Authenticator 2FA
FCM
Push notifications
Meilisearch
Instant search
OpenStreetMap
Free map embedding
Ready to modernise
your property?
Free to list, live in minutes — not months.
