useLodger

Welcome to useLodger

Africa's hospitality platform

Request a demo

useLodger · Africa-first hospitality SaaS · © 2026

Features

Built for Africa's property, commerce & logistics businesses

Everything your property needs.
Nothing it doesn't.

UseLodger gives hotel owners, landlords, restaurants, retailers and logistics operators one platform to run every part of the business — from front desk to finance, payroll to marketplace orders.

🏨 Hotels🏢 Shortlets🏠 Landlords🛎 Guesthouses🍽 Restaurants🛒 Retailers & Suppliers🚚 Logistics
Free forever planCancel anytimeNDPR compliantTicketed support

Every feature, at a glance

86+ features across 13 modules. Search or filter by category.

Showing 86 of 86 features

Multi-property portfolio

Property Management

Manage unlimited properties under one account with their own rooms, staff, and settings.

Cloudinary media pipeline

Property Management

Drag-and-drop photos and video processed in the background and served via global CDN.

Auto QR code generation

Property Management

Every property gets a unique QR code auto-generated and saved to Cloudinary.

Verified & featured badges

Property Management

Admin-verified properties earn a trust badge. Featured properties appear at the top of search.

Public listing pages

Property Management

Each property gets a clean public page with gallery, map, reviews, and live booking widget.

Search & discovery

Property Management

Guests find properties by city, type, amenity, or price — powered by Meilisearch.

Location & map

Property Management

OpenStreetMap shows your property with GPS coordinates and distance from the guest.

Blackout date management

Property Management

Block dates, prevent overbooking, and manage availability from an admin calendar.

Room status board

Room Management

Kanban view: available, occupied, housekeeping, maintenance, reserved.

Room type templates

Room Management

Define Deluxe, Standard, Suite templates. Physical rooms inherit their pricing and amenities.

Housekeeping dashboard

Room Management

Cleaning queue for housekeeping staff with auto-refresh and task completion flow.

Room photos & video

Room Management

Each room has its own gallery and video uploaded to Cloudinary via background jobs.

Maintenance tracking

Room Management

Log maintenance requests per room, assign technicians, and track resolution.

Auto room assignment

Room Management

Booking service auto-allocates the best available physical room at check-in.

Digital access codes

Room Management

A fresh 6-digit code is generated per stay at check-in and cleared at check-out — key it into any keypad lock or share it with the guest.

Instant & request bookings

Bookings & Reservations

Configure per property — instant confirm for shortlets, request-to-book for boutique hotels.

Booking calendar

Bookings & Reservations

Visual calendar of all bookings, arrivals, and departures with per-room view.

Auto PDF invoice generation

Bookings & Reservations

Each booking generates a downloadable PDF invoice with charges, discount, VAT, and service fees.

Paystack & Flutterwave

Bookings & Reservations

Card, USSD, bank transfer, mobile money. Pay-on-arrival also supported.

Automatic host payouts

Bookings & Reservations

The guest pays once — the host's share settles to their own bank account in the same transaction, automatically. No invoicing, no manual transfers, no waiting.

Cancellation & refunds

Bookings & Reservations

Flexible, moderate, strict, or non-refundable policies with auto-calculated refunds.

Digital check-in / check-out

Bookings & Reservations

Staff perform digital check-in. Room status auto-updates throughout the process.

Today's arrivals & departures

Bookings & Reservations

Reception sees exactly who's arriving and leaving today with room and guest details.

Post-stay guest reviews

Bookings & Reservations

Guests are prompted for reviews after checkout. Ratings update the property score.

Menu management

Restaurant & F&B

Add, edit, and toggle availability of menu items per restaurant with rich descriptions.

Real-time order queue

Restaurant & F&B

Orders flow from guest to kitchen. Status: pending → preparing → ready → served.

QR table ordering

Restaurant & F&B

Each table has a unique QR code. Guests scan and order directly from their phone.

Table reservations

Restaurant & F&B

Guests pre-book tables. Front desk sees all reservations by date and time.

Inventory integration

Restaurant & F&B

Menu items link to ingredients. Orders auto-decrement stock levels.

F&B revenue reporting

Restaurant & F&B

Revenue by category, best-sellers, and table utilisation reports.

Finance dashboard

Finance & Accounting

Revenue, occupancy, outstanding payments, and expenses — updated in real time.

Account management

Finance & Accounting

Maintain cash, bank, and POS accounts with journal entries and balance tracking.

Expense tracking

Finance & Accounting

Log and categorise expenses. Approve with full audit trail.

Revenue reports

Finance & Accounting

Daily, weekly, monthly revenue by source — rooms, restaurant, extras, and services.

Profit & loss statement

Finance & Accounting

Automated P&L with revenue, COGS, and net profit, updated in real time.

Payment reconciliation

Finance & Accounting

Paystack and Flutterwave webhooks automatically reconcile payments to bookings.

PDF invoices

Finance & Accounting

Itemized PDF invoices auto-generated and downloadable for every booking and extra service.

7.5% VAT compliance

Finance & Accounting

Nigerian VAT applied automatically on applicable transactions.

Referral rewards, tracked automatically

Finance & Accounting

Every user gets a shareable referral code. Both sides get credited to their wallet the moment a referred user completes their first paid booking — no manual approval.

Built-in support ticketing

Finance & Accounting

Guests and hosts raise support tickets from inside the app and track every reply — no separate email thread to lose track of.

12 role types

Staff Management

Owner, branch manager, property manager, receptionist, housekeeping, accountant, driver, and more.

Digital clock-in / out

Staff Management

Staff clock in and out digitally. Full attendance history with timestamps.

Shift scheduling

Staff Management

Create and assign shifts. Staff see their schedule. Managers see coverage.

Task assignment

Staff Management

Assign housekeeping, maintenance, and operational tasks with deadlines.

QR attendance

Staff Management

Daily QR codes for staff to scan on arrival — no hardware devices needed.

Performance reports

Staff Management

Task completion rates, attendance, and productivity per staff member.

AI chat assistant

AI & Smart Features

Ask anything about your operation — occupancy, revenue, staff — and get instant answers.

Smart pricing suggestions

AI & Smart Features

AI recommends nightly rate adjustments based on your own booking demand, weekday, and seasonal patterns.

Guest recommendations

AI & Smart Features

Personalised property and room recommendations based on guest history.

Booking risk flags

AI & Smart Features

AI reviews account age, payment patterns, and accounts sharing a login IP to flag bookings worth a second look.

Operational summary

AI & Smart Features

Daily AI-generated summaries of your operation — what's working, what needs attention.

Review analysis

AI & Smart Features

AI surfaces sentiment trends and actionable improvements from guest reviews.

Multi-department stock

Inventory

F&B, housekeeping, maintenance, and reception all tracked in one inventory system.

Low stock alerts

Inventory

Notifications when items fall below reorder threshold. Never run short on essentials.

Purchase orders

Inventory

Create and track POs. Receiving a delivery auto-updates stock levels.

Ingredient auto-deduction

Inventory

Menu orders auto-decrement linked ingredients keeping stock always accurate.

Consumption reports

Inventory

Spot waste, theft, and procurement opportunities with period-by-period analysis.

Public storefront

Marketplace & Commerce

Opt any business into the shared marketplace at /store — searchable by city and category.

Product catalog

Marketplace & Commerce

Publish products with pricing, categories, and stock — the same inventory system every module shares.

Orders & quotations

Marketplace & Commerce

Customers order directly or request a quote first — configurable per business.

Owner-configurable payment

Marketplace & Commerce

Each business chooses how it gets paid, without forcing every vertical through one checkout shape.

Commerce settings

Marketplace & Commerce

Toggle marketplace visibility, fulfilment method, and business-specific rules per property.

Driver onboarding & verification

Logistics & Delivery

Drivers register vehicle details and go through document verification before accepting rides.

Live location tracking

Logistics & Delivery

Real-time driver location over WebSocket (Reverb) — riders see exactly where their driver is.

Ride & delivery requests

Logistics & Delivery

Guests request a ride or delivery directly from a property page; drivers accept and update status live.

Trip history & ratings

Logistics & Delivery

Every completed trip is rated, building a driver's track record over time.

Units & tenants

Landlord & Estate Management

Track every unit's occupancy and tenant details separately from short-stay rooms.

Leases & rent payments

Landlord & Estate Management

Digital lease records with rent due dates, payment history, and automatic reminders.

Maintenance requests

Landlord & Estate Management

Tenants raise maintenance requests; estate staff track them through to resolution.

Gate & security

Landlord & Estate Management

Visitor logs and gate management for estates with controlled access.

Notices, meetings & community voting

Landlord & Estate Management

Broadcast notices, schedule community meetings, and run resident polls from one place.

Landlord financial reports

Landlord & Estate Management

Rent collected, outstanding balances, and expenses — reported separately from hotel finances.

Configurable payroll engine

Workforce & HR

Pay components (allowances, deductions, bonuses) are configured per tenant, not hardcoded to one country's tax rules.

Leave management

Workforce & HR

Leave types, automatic monthly accrual, and a full request-and-approval workflow.

Performance reviews

Workforce & HR

Goals, manager reviews, and self-reviews — every review kept as permanent history, not overwritten.

Training & assets

Workforce & HR

Track training completions and certification expiry, plus company assets issued to staff.

Recruitment pipeline

Workforce & HR

Job openings, applicants, interviews, and offer letters in one place.

HR & workforce reports

Workforce & HR

Headcount, payroll cost, and attendance trends — reported alongside your other business analytics.

NIN identity verification

Security & Compliance

Hosts verify their National Identification Number against real government records before they can list a property — not a self-reported checkbox.

JWT authentication

Security & Compliance

Stateless JWT with refresh tokens, 7-day expiry, and per-device session management.

Two-factor authentication

Security & Compliance

Google Authenticator TOTP 2FA. Staff enable, confirm, and disable securely.

Full audit logs

Security & Compliance

Every change logged with user, timestamp, IP, and before/after values — including every time an admin looks up a user's identity data.

Automated threat detection

Security & Compliance

Repeated failed logins against one account are detected automatically and flagged to platform admins in real time.

NDPR compliance

Security & Compliance

Nigeria Data Protection Regulation compliance across all data handling.

Multi-tenant isolation

Security & Compliance

Each property business is a separate tenant. Zero data crossover between clients.

Session management

Security & Compliance

View all active sessions, revoke specific devices, or log out everywhere at once.

Property Management

List, manage & publish your properties

Multi-property support with media, verification, QR codes and full listing management from one place.

Best for

HotelsShortletsApartmentsProperty Managers
Get started free

Multi-property portfolio

Manage unlimited properties under one account with their own rooms, staff, and settings.

Cloudinary media pipeline

Drag-and-drop photos and video processed in the background and served via global CDN.

Auto QR code generation

Every property gets a unique QR code auto-generated and saved to Cloudinary.

Verified & featured badges

Admin-verified properties earn a trust badge. Featured properties appear at the top of search.

Public listing pages

Each property gets a clean public page with gallery, map, reviews, and live booking widget.

Search & discovery

Guests find properties by city, type, amenity, or price — powered by Meilisearch.

Location & map

OpenStreetMap shows your property with GPS coordinates and distance from the guest.

Blackout date management

Block dates, prevent overbooking, and manage availability from an admin calendar.

Room Management

Real-time visibility into every room

Know the exact status of every room — available, occupied, cleaning, or under maintenance — at a glance.

Best for

HotelsGuesthousesProperty Managers
Get started free

Room status board

Kanban view: available, occupied, housekeeping, maintenance, reserved.

Room type templates

Define Deluxe, Standard, Suite templates. Physical rooms inherit their pricing and amenities.

Housekeeping dashboard

Cleaning queue for housekeeping staff with auto-refresh and task completion flow.

Room photos & video

Each room has its own gallery and video uploaded to Cloudinary via background jobs.

Maintenance tracking

Log maintenance requests per room, assign technicians, and track resolution.

Auto room assignment

Booking service auto-allocates the best available physical room at check-in.

Digital access codes

A fresh 6-digit code is generated per stay at check-in and cleared at check-out — key it into any keypad lock or share it with the guest.

Bookings & Reservations

From search to check-out, fully handled

Instant and request-based bookings with automated confirmation, invoicing, and guest notifications.

Best for

HotelsShortletsApartmentsGuesthouses
Get started free

Instant & request bookings

Configure per property — instant confirm for shortlets, request-to-book for boutique hotels.

Booking calendar

Visual calendar of all bookings, arrivals, and departures with per-room view.

Auto PDF invoice generation

Each booking generates a downloadable PDF invoice with charges, discount, VAT, and service fees.

Paystack & Flutterwave

Card, USSD, bank transfer, mobile money. Pay-on-arrival also supported.

Automatic host payouts

The guest pays once — the host's share settles to their own bank account in the same transaction, automatically. No invoicing, no manual transfers, no waiting.

Cancellation & refunds

Flexible, moderate, strict, or non-refundable policies with auto-calculated refunds.

Digital check-in / check-out

Staff perform digital check-in. Room status auto-updates throughout the process.

Today's arrivals & departures

Reception sees exactly who's arriving and leaving today with room and guest details.

Post-stay guest reviews

Guests are prompted for reviews after checkout. Ratings update the property score.

Restaurant & F&B

Run your restaurant from the same platform

Menu management, table orders, QR ordering, and reservations all connected to your hotel.

Best for

HotelsResortsGuesthouses
Get started free

Menu management

Add, edit, and toggle availability of menu items per restaurant with rich descriptions.

Real-time order queue

Orders flow from guest to kitchen. Status: pending → preparing → ready → served.

QR table ordering

Each table has a unique QR code. Guests scan and order directly from their phone.

Table reservations

Guests pre-book tables. Front desk sees all reservations by date and time.

Inventory integration

Menu items link to ingredients. Orders auto-decrement stock levels.

F&B revenue reporting

Revenue by category, best-sellers, and table utilisation reports.

Finance & Accounting

Complete financial visibility in naira

Every kobo tracked — revenue, expenses, VAT, and profit — with Nigerian accounting built in.

Best for

HotelsProperty ManagersAccountants
Get started free

Finance dashboard

Revenue, occupancy, outstanding payments, and expenses — updated in real time.

Account management

Maintain cash, bank, and POS accounts with journal entries and balance tracking.

Expense tracking

Log and categorise expenses. Approve with full audit trail.

Revenue reports

Daily, weekly, monthly revenue by source — rooms, restaurant, extras, and services.

Profit & loss statement

Automated P&L with revenue, COGS, and net profit, updated in real time.

Payment reconciliation

Paystack and Flutterwave webhooks automatically reconcile payments to bookings.

PDF invoices

Itemized PDF invoices auto-generated and downloadable for every booking and extra service.

7.5% VAT compliance

Nigerian VAT applied automatically on applicable transactions.

Referral rewards, tracked automatically

Every user gets a shareable referral code. Both sides get credited to their wallet the moment a referred user completes their first paid booking — no manual approval.

Built-in support ticketing

Guests and hosts raise support tickets from inside the app and track every reply — no separate email thread to lose track of.

Staff Management

Your entire team, one place

Receptionist to housekeeper to accountant — assign roles, track attendance, and schedule shifts.

Best for

HotelsResortsProperty Managers
Get started free

12 role types

Owner, branch manager, property manager, receptionist, housekeeping, accountant, driver, and more.

Digital clock-in / out

Staff clock in and out digitally. Full attendance history with timestamps.

Shift scheduling

Create and assign shifts. Staff see their schedule. Managers see coverage.

Task assignment

Assign housekeeping, maintenance, and operational tasks with deadlines.

QR attendance

Daily QR codes for staff to scan on arrival — no hardware devices needed.

Performance reports

Task completion rates, attendance, and productivity per staff member.

AI & Smart Features

Let AI handle what runs on data

Demand-based pricing suggestions, booking risk flags, operational summaries, and a conversational AI assistant powered by Claude.

Best for

HotelsShortletsProperty Managers
Get started free

AI chat assistant

Ask anything about your operation — occupancy, revenue, staff — and get instant answers.

Smart pricing suggestions

AI recommends nightly rate adjustments based on your own booking demand, weekday, and seasonal patterns.

Guest recommendations

Personalised property and room recommendations based on guest history.

Booking risk flags

AI reviews account age, payment patterns, and accounts sharing a login IP to flag bookings worth a second look.

Operational summary

Daily AI-generated summaries of your operation — what's working, what needs attention.

Review analysis

AI surfaces sentiment trends and actionable improvements from guest reviews.

Inventory

Never run out of what matters

Track stock, get low-stock alerts, and manage purchase orders for every department.

Best for

HotelsResortsProperty Managers
Get started free

Multi-department stock

F&B, housekeeping, maintenance, and reception all tracked in one inventory system.

Low stock alerts

Notifications when items fall below reorder threshold. Never run short on essentials.

Purchase orders

Create and track POs. Receiving a delivery auto-updates stock levels.

Ingredient auto-deduction

Menu orders auto-decrement linked ingredients keeping stock always accurate.

Consumption reports

Spot waste, theft, and procurement opportunities with period-by-period analysis.

Marketplace & Commerce

Sell products and services, not just rooms

Grocery stores, retailers, pharmacies, and suppliers run a real storefront — products, orders, quotations, and owner-configurable payment — on the same account as your properties.

Best for

RetailersSuppliersService ProvidersLandlords
Get started free

Public storefront

Opt any business into the shared marketplace at /store — searchable by city and category.

Product catalog

Publish products with pricing, categories, and stock — the same inventory system every module shares.

Orders & quotations

Customers order directly or request a quote first — configurable per business.

Owner-configurable payment

Each business chooses how it gets paid, without forcing every vertical through one checkout shape.

Commerce settings

Toggle marketplace visibility, fulfilment method, and business-specific rules per property.

Logistics & Delivery

Rides and deliveries, tracked live

Onboard drivers, dispatch ride and delivery requests, and give guests live tracking — connected to the same properties they're already booking.

Best for

Logistics CompaniesHotelsProperty Managers
Get started free

Driver onboarding & verification

Drivers register vehicle details and go through document verification before accepting rides.

Live location tracking

Real-time driver location over WebSocket (Reverb) — riders see exactly where their driver is.

Ride & delivery requests

Guests request a ride or delivery directly from a property page; drivers accept and update status live.

Trip history & ratings

Every completed trip is rated, building a driver's track record over time.

Landlord & Estate Management

Run long-term rentals alongside short stays

Units, tenants, leases, and rent collection — a full landlord back office that runs independently of (but on the same account as) your hotel or shortlet operation.

Best for

LandlordsEstate ManagersProperty Managers
Get started free

Units & tenants

Track every unit's occupancy and tenant details separately from short-stay rooms.

Leases & rent payments

Digital lease records with rent due dates, payment history, and automatic reminders.

Maintenance requests

Tenants raise maintenance requests; estate staff track them through to resolution.

Gate & security

Visitor logs and gate management for estates with controlled access.

Notices, meetings & community voting

Broadcast notices, schedule community meetings, and run resident polls from one place.

Landlord financial reports

Rent collected, outstanding balances, and expenses — reported separately from hotel finances.

Workforce & HR

Payroll, leave and performance — properly

A full HR system, not a staff list: configurable payroll runs, leave accrual, performance reviews, training records, and recruitment — usable by any business type on the platform, not just hotels.

Best for

HotelsLandlordsAny Multi-Staff Business
Get started free

Configurable payroll engine

Pay components (allowances, deductions, bonuses) are configured per tenant, not hardcoded to one country's tax rules.

Leave management

Leave types, automatic monthly accrual, and a full request-and-approval workflow.

Performance reviews

Goals, manager reviews, and self-reviews — every review kept as permanent history, not overwritten.

Training & assets

Track training completions and certification expiry, plus company assets issued to staff.

Recruitment pipeline

Job openings, applicants, interviews, and offer letters in one place.

HR & workforce reports

Headcount, payroll cost, and attendance trends — reported alongside your other business analytics.

Security & Compliance

Enterprise-grade security, Africa-ready

Government ID verification, 2FA, JWT auth, audit logs, NDPR compliance, and multi-tenant data isolation built from day one.

Best for

HotelsShortletsApartmentsProperty Managers
Get started free

NIN identity verification

Hosts verify their National Identification Number against real government records before they can list a property — not a self-reported checkbox.

JWT authentication

Stateless JWT with refresh tokens, 7-day expiry, and per-device session management.

Two-factor authentication

Google Authenticator TOTP 2FA. Staff enable, confirm, and disable securely.

Full audit logs

Every change logged with user, timestamp, IP, and before/after values — including every time an admin looks up a user's identity data.

Automated threat detection

Repeated failed logins against one account are detected automatically and flagged to platform admins in real time.

NDPR compliance

Nigeria Data Protection Regulation compliance across all data handling.

Multi-tenant isolation

Each property business is a separate tenant. Zero data crossover between clients.

Session management

View all active sessions, revoke specific devices, or log out everywhere at once.

Built for every operator

Who uses UseLodger?

Whether you manage one guesthouse or a portfolio of shortlets, UseLodger scales to your operation.

🏨

Hotels & Resorts

Run your full hotel operation

Front desk, housekeeping, restaurant, finance, staff scheduling, and guest management — everything a hotel needs in one platform.

Room status boardStaff roles & shiftsRestaurant & F&BFinance dashboardOccupancy reportsAI smart pricing
Get started
🏢

Shortlet Operators

Automate your shortlet portfolio

List multiple apartments, accept instant bookings, collect Paystack payments, and let the system handle confirmations, reminders, and guest comms.

Instant bookingMulti-propertyPaystack & FlutterwaveAuto-invoicingGuest reviewsBooking calendar
Get started
🏗

Property Managers

Every unit from one dashboard

Multi-property oversight, housekeeping queues, maintenance logs, and real-time occupancy — built for managers running multiple sites.

Multi-property viewHousekeeping queueMaintenance logsRole-based accessRevenue per propertyStaff assignment
Get started
🏠

Apartment Owners

Your spare apartment, earning

List temporarily or permanently, set your own rates, manage bookings without an agency, and get paid directly — full control.

Simple listingFlexible availabilityDirect paymentsGuest messagingQR for guestsEarnings reports
Get started
🛎

Guesthouses & B&Bs

Professional tools, boutique feel

Smart check-in, QR menus, automated receipts, and a review system that builds your reputation over time.

Digital check-inQR orderingAuto-receiptsGuest reviewsStaff rolesBooking widget
Get started

Integrations

Built on the tools you already trust

UseLodger integrates with best-in-class services — no duct tape, no workarounds.

Paystack

Nigerian payment gateway

Flutterwave

Pan-African payments

Cloudinary

Media storage & CDN

KudiSMS

Nigerian SMS provider

Google 2FA

Authenticator 2FA

FCM

Push notifications

Meilisearch

Instant search

OpenStreetMap

Free map embedding

Start free · No credit card required

Ready to modernise
your property?

Free to list, live in minutes — not months.

Free forever planCancel anytimeNDPR compliantTicketed support

Hotel AI Assistant

Online · powered by Claude

Hello! 👋 I'm your Hotel AI Assistant. I can help with bookings, room status, pricing, operational insights and more. How can I help you today?

Powered by Codequor AI · Available 24/7